Instant Knowledge Base 1.10 Description:

Instant Knowledge Base is a new, powerful help-desk database program that allows you to enter, and maintain, your own custom knowledge base articles and to-do lists. Your knowledge base is fully searchable, using our state of the art search technology.

When you search for a phrase, Instant Knowledge Base will count the number of matches on search words, and give extra weight if all words are matched, then rank the search results accordingly. Perfect for Help-Desk applications and perfect for anyone who wants to track information that can be searched.

Instant Knowledge Base fully supports multi-users. You can install Instant Knowledge Base on all workstations in your office, thus allowing everyone to search for solutions to any problem that has been documented.

An installation option gives you the control to decide whether a workstation can only search the knowledge base, or create articles as well.

Instant Knowledge Base 1.10 Features:

· Maintaining your own knowledge base (adding articles, removing articles, etc.)
· Exporting all custom knowledge base articles to individual html files in a shared folder you select. When you install a workstation in "search only" mode, their search results will be viewed as html files.
· Customize the article html template to your own style. If you choose an HTML store folder, the system will automatically update the html file when updating a KB article.
· Statistics on each knowledge base article, including the number of times the article was clicked on in a search, the last time it was viewed, and all-time search clicks. Two reports will allow you to view the clicked-on stats, so you can easily see a ranking of which articles are clicked on the most. This will give you valuable data on what issues come up the most, and which should be addressed in more detail.
· Customizable knowledge base and to-do list fields. All field labels can be customized to your needs, or translated to your language.
· View the date the article was last updated. Any time you change an article, it will automatically record the new 'updated' date.
· Preview a Report of the Currently selected knowledge base article.
· Copy the currently selected knowledge base article to the windows clipboard to allow easy pasting into e-mails.
· Maintain your own list of "Applies To" items. Each article can be associated with the item that it applies to (or left blank if it applies to all).
· Export all KB articles to MS Excel. From there, you could use Excel 2007's features for exporting to MS Sharepoint.
· Import existing KB articles using a "paste in" blank importing sheet.
· Import existing KB articles from Instant Quote Professional's KB database.
· View All Articles" Data / Advanced Search. This will allow you to use Access 2007's powerful search features on any column.
· To-Do List, with priority ranking and reports.

Instant Knowledge Base 1.10 Requirements:

· Computer and processor: 500 megahertz (MHz) processor or higher
· Display: 1024x768 or higher resolution monitor
· Memory: 256 megabyte (MB) RAM or higher (we recommend 512MB)
· Hard disk: 1.5 gigabyte (GB); a portion of this disk space will be freed after installation if the original download package is removed from the hard drive.

Instant Knowledge Base 1.10 Limitations:

· 15 days trial

Instant Knowledge Base security information

You cannot download any crack or serial number for Instant Knowledge Base on this page. Every software that you are able to download on our site is legal. There is no crack, serial number, hack or activation key for Instant Knowledge Base present here. Our collection also doesn't contain any keygens, because keygen programs are being used in illegal ways which we do not support. All software that you can find here is freely downloadable and legal.

Instant Knowledge Base installation package is prepared to be downloaded from our fast download servers. It is checked for possible viruses and is proven to be 100% clean and safe. Various leading antiviruses have been used to test Instant Knowledge Base, if it contains any viruses. No infections have been found and downloading Instant Knowledge Base is completelly problem free because of that reason. Our experts on malware detection tested Instant Knowledge Base with various spyware and malware detection programs, including fyxm.net custom malware and spyware detection, and absolutelly no malware or spyware was found in Instant Knowledge Base.

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Enjoy!