Lokad Desktop Workload Forecasting 1.0.0.0 Description:

Deliver workload forecasts. Best suited for call centers and staff managers (retail, restaurants, hostels, ...). Too much staff and money is wasted. Too few staff and customers get mad. Scheduling optimization is a cornerstone of profitability. Get the right amount of staff at the right time through workload forecasting.

Get customizable reports with hour, half-hour and quarter-hour aggregation for your forecasts. Retrieve historical data directly from your business application for a full integration. Example: get future inbound call volumes and retrieve aggregated inbound call logs. Cut-and-paste reports into Microsoft Excel.

Forecasts rely on the Lokad hosted forecasting technology. The application is released as open-source and has been designed to be easily extended to be plugged into third party business applications.

Lokad Desktop Workload Forecasting 1.0.0.0 Features:

· Report workloads (ex: inbound call volumes for call centers).
· Multiple workload queues supported.
· Forecast future workload (based on the Lokad forecasting technology).
· Hourly, half-hourly, quarter-hourly periods (suited for call centers needs).
· Cut & paste your reports to Microsoft Excel.
· Easy to deploy application (windows installer provided).
· Easy to extend, can be integrated in your own business application.

Lokad Desktop Workload Forecasting 1.0.0.0 Requirements:

· .NET Framework 2.0

Lokad Desktop Workload Forecasting security information

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