Response Point Service Pack 2 Description:

By connecting to the standard public telephone system (PSTN) via your broadband Internet connection, you can improve the quality of communications while cutting costs.

Microsoft Response Point introduces new-and-improved features that expand your voice service options, empower the administrator to better manage the system, and enhance the phone system experience for everyday users and callers.

Response Point Administrator gives you more control over how you manage the system. In this service pack, you can monitor and analyze call activity; upgrade phones and phone line adapters when the hardware manufacturer releases the latest firmware; customize answers to questions that callers frequently ask the Automated Receptionist; restrict access on phones in common areas; and play music for callers waiting in park.

Response Point Assistant improves the overall experience for everyday users and callers. In this service pack, you can click-to-call contacts with just two mouse-clicks; specify the most cost-effective voice service for your contacts; and view in-call and parked-call status, so that you can see whether other users are on or off the phone, and whether any parked calls are waiting to be retrieved.

Response Point Service Pack 2 Requirements:

· Required Software Programs:
· Microsoft Office Outlook
· Windows Address Book (for Windows XP)
· Windows Contacts (for Windows Vista)
· Business Contact Manager

· Recommended Screen Resolution:
· 1024 x 768 or higher

Related searches:

call history

Response Point Service Pack security information

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