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Responsive Knowledgebase 1.01
- Name:Responsive Knowledgebase 1.01
- License:Demo
- Developer:Responsive Software
- Downloads:83
- Rating:3 / 5
- OS:Windows All
- Size:450 KB
- D.M.C.A.
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Responsive Knowledgebase 1.01
Responsive Knowledgebase 1.01 Description:
Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to tech support problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.
Here's an example:
A user calls in and says that when she uses your application and tries to print, the screen flashes orange, and the application crashes with the message "Instruction at 0x780012f3 referenced memory at 0xaa000000". You work on the problem, and determine that the problem is solved if the user upgrades to the latest HP Printer Driver.
You start RKB, and click the Add button. The Problem/Solution dialog appears and you type in both the reported problem and the solution.
One month later, another user calls in and says "Hey man, every time I want to produce a printout, the screen flashes orange, and your program crashes!"
You type "Orange" into RKB's Find box, press Enter, and the screen displays all the problems which have the word "Orange" in them.
You see a problem that seems to match the one that the current user is having, so you double click on it. The Problem/Solution dialog appears, and shows you that the solution is for the user to upgrade to the latest HP printer driver.
You read the solution to the caller, and you're done.
To recap, you use RKB to enter a large number of problems and their solutions. When users call with tech support questions or problems, RKB searches through the database and finds all of the relevant solutions.
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Responsive Knowledgebase 1.01 security information
You cannot download any crack or serial number for Responsive Knowledgebase 1.01 on this page. Every software that you are able to download on our site is legal. There is no crack, serial number, hack or activation key for Responsive Knowledgebase 1.01 present here. Our collection also doesn't contain any keygens, because keygen programs are being used in illegal ways which we do not support. All software that you can find here is freely downloadable and legal.
Responsive Knowledgebase 1.01 installation package is prepared to be downloaded from our fast download servers. It is checked for possible viruses and is proven to be 100% clean and safe. Various leading antiviruses have been used to test Responsive Knowledgebase 1.01, if it contains any viruses. No infections have been found and downloading Responsive Knowledgebase 1.01 is completelly problem free because of that reason. Our experts on malware detection tested Responsive Knowledgebase 1.01 with various spyware and malware detection programs, including fyxm.net custom malware and spyware detection, and absolutelly no malware or spyware was found in Responsive Knowledgebase 1.01.
All software that you can find on our servers, including Responsive Knowledgebase 1.01, is either freeware, shareware or open-source, some of the software packages are demo, trial or patch versions and if possible (public domain licence), we also host official full versions of software.
Because we want to be one of the fastest download sites on the web, we host all the software including Responsive Knowledgebase 1.01 on our servers. You cannot find here any torrents or download links that would lead you to dangerous sites.
Fyxm.net does support free software, however we do not support warez or illegal downloads. Warez is harming producers of the software.
Enjoy!
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