SmarterTicket 2.7.2813 Description:

SmarterTicket 2.x will streamline the performance of your sales and support agents through built in features like viewable ticket history, improved international support, intelligent routing, and advanced reporting.

SmarterTicket also includes a fully featured Knowledge Base which enables the customers to quiclky and easily find answer to common issues, in turn freeing your agents for more critical issues.

SmarterTicket 2.7.2813 Features:

· Require CAPTCHA verification
· Web and email ticket submission
· Ticket history is held in threads
· Fully traceable ticket history
· Pin tickets to prevent lag time
· Intelligent ticket routing
· Reference ticket resolutions
· Full administrator control
· Automatic ticket hand-offs
· Full reporting and data mining
· KB reports display customer queries
· Track agents via auditing reports
· Average response time notification
· Integrated knowledge base
· Web interface for customer accessibility
· Dedicated server installer
· Shared hosting installer
· Custom quick links
· Fully integrated foreign character sets
· Compliant with most web browsers
· Compatible with shared-hosting environment
· Skinnable web interface

SmarterTicket 2.7.2813 Requirements:

Minimum Requirements
· Microsoft .NET framework 1.1 (with all applicable service packs and/or patches).
· RAM: 128MB
· CPU: PII 500
· DISK: 40 Megs
· IIS 5 or higher
· Microsoft SQL Server 2000, MSDE, or MySQL 4.0 or higher

Recommended Specifications
· RAM: 256MB
· CPU: PIII 800
· DISK: 100 Megs
· IIS 5 or higher
· Microsoft SQL Server 2000

SmarterTicket 2.7.2813 Limitations:

· Limited to a single support agent

Related searches:

advanced defect tracking

SmarterTicket security information

You cannot download any crack or serial number for SmarterTicket on this page. Every software that you are able to download on our site is legal. There is no crack, serial number, hack or activation key for SmarterTicket present here. Our collection also doesn't contain any keygens, because keygen programs are being used in illegal ways which we do not support. All software that you can find here is freely downloadable and legal.

SmarterTicket installation package is prepared to be downloaded from our fast download servers. It is checked for possible viruses and is proven to be 100% clean and safe. Various leading antiviruses have been used to test SmarterTicket, if it contains any viruses. No infections have been found and downloading SmarterTicket is completelly problem free because of that reason. Our experts on malware detection tested SmarterTicket with various spyware and malware detection programs, including fyxm.net custom malware and spyware detection, and absolutelly no malware or spyware was found in SmarterTicket.

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Enjoy!