VersaSRS Help Desk 4.0.0 Description:

versaSRS is an advanced, powerful and feature rich 100% web based customer support and help desk application. versaSRS combines the intuitive 'look and feel' of a desktop application with a simple and easy-to-use interface which will improve the performance and productivity of your organization. By the use of a centralized and easily accessible system, response times are improved which, in turn, prevents lost calls, lost leads or lost information from occurring - no more disparate client data throughout the organization.

Using Internet technologies and the .Net framework provides unlimited adaptability to your business now and in the future.VersaSRS Help Desk is a software that allows you to provide customer support.

Use it 'as is' with our standard best practices, or easily modify the interface, business rules, and database to meet your specific business requirements.

Note: Allows for a maximum of 1 Named Technician / Operator, Umlimited End Users and 1 System Queue.

VersaSRS Help Desk 4.0.0 Features:

· Thin Client Technology (100% Web-based)
· Searchable Knowledge Database
· Full Management Assign Capabilities
· File Attachments
· Report Writing
· Fast Call Logging
· Easy Call Re-Assignment to an Individual or SkillGroup
· New Call and Due Date Alerts
· Call Escalations
· Parent / Child Calls
· Work Requests (Actions)
· Action Escalations
· Billing Module
· Asset Management
· Contacts Manager
· Queue, Skill Group, User Call Watcher Notifications
· Customizable Prioritization of Calls
· Comprehensive Audit Trail and History
· Call Templates
· Call Scheduler
· Event Manager
· Customizable System Labeling

VersaSRS Help Desk 4.0.0 Requirements:

· Microsoft Internet Information Server (IIS) 6.0 / 7.0
· Microsoft .Net Framework 2.0
· Microsoft SQL Server
· ASP.NET
· Web browser: Microsoft Internet Explorer 7.0 and above
· Pop-Up Blocking Software Disabled or App Added to Allowable Site List
· Java Script enabled
· Cookies enabled
· Screen resolution 1024 x 768 (min)

VersaSRS Help Desk 4.0.0 Limitations:

· Allows for a maximum of 1 Named Technician / Operator, Umlimited End Users and 1 System Queue.

Related searches:

easydesk helpdesk

VersaSRS Help Desk security information

You cannot download any crack or serial number for VersaSRS Help Desk on this page. Every software that you are able to download on our site is legal. There is no crack, serial number, hack or activation key for VersaSRS Help Desk present here. Our collection also doesn't contain any keygens, because keygen programs are being used in illegal ways which we do not support. All software that you can find here is freely downloadable and legal.

VersaSRS Help Desk installation package is prepared to be downloaded from our fast download servers. It is checked for possible viruses and is proven to be 100% clean and safe. Various leading antiviruses have been used to test VersaSRS Help Desk, if it contains any viruses. No infections have been found and downloading VersaSRS Help Desk is completelly problem free because of that reason. Our experts on malware detection tested VersaSRS Help Desk with various spyware and malware detection programs, including fyxm.net custom malware and spyware detection, and absolutelly no malware or spyware was found in VersaSRS Help Desk.

All software that you can find on our servers, including VersaSRS Help Desk, is either freeware, shareware or open-source, some of the software packages are demo, trial or patch versions and if possible (public domain licence), we also host official full versions of software.

Because we want to be one of the fastest download sites on the web, we host all the software including VersaSRS Help Desk on our servers. You cannot find here any torrents or download links that would lead you to dangerous sites.

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Enjoy!