1. Click on the user name
2. Select ‘Kick/Ban’
3. Check either kick and/or ban options
4. Select the 'Ban By' option
5. If the 'From Site' checkbox is checked, kick and ban on the Site level occurs,
if the 'From Site' checkbox is not checked kick and ban on the Room level occurs
6. Enter the Reason.
7. Click 'Submit'.